How to Reset and Activate GOTV Decoder after Payment (Correct Method)
Bookmark the permalink. Question 1 My startimes display screen at the front panel does not display. Answer: Check whether the power plug of the decoder is correctly inserted into the ACV power jack and also see if the power switch of the decoder switches on.
Question 2 No sound and image from my startimes decoder. Answer: Check whether the antenna is correctly connected to the decoder. And make sure the audio and video cable of the decoder and TV is correctly connected; be sure that the TV has been switched to AV mode using your TV remote control.
Question 3 My remote control does not work. Answer: May be the battery capacity is insufficient or bad; make sure you replace two new batteries, be sure that the transmission end of the remote control points at the infrared receiving window of the decoder. Also check whether an obstacle exits before the infrared receiving window of the decoder, if so, please remove it. Always keep the remote control points free from dirt and obstacle. Question 4 Suddenly my startimes decoder does not respond.
Answer: If this is caused by wrong operation from the user, power off and on again, the decoder will recover. Question 5 On my decoder some program includes sound and no image.
Answer: Maybe the decoder is under the state of receiving broadcast program, also check if the video cable is connected correctly. Question 6 On my decoder some program includes image and no sound.
Answer: Check whether the left and right track cables are connected properly be sure the decoder track is set as the stereo state. If the problems can not be rectify with the above methods, contact the local digital TV operator or startimes dealer store closer to you. Share this:.
GOtv Problems & Solutions (Activation, Fix Error)
How do I find missing channels on GOtv? Press the exit button on the remote once scanning is completed. Why is Channel 29 not showing on my GOtv? How do I reset my GOtv decoder without remote?
Here are some solutions to consider. Replace the batteries. The decoder is not responding to your remote control because of low battery power. Clean the transmission window. Check for defectiveness. Use a different remote. Power cycle the decoder. Reset the decoder. Using GOtv without remote. Remove mail from the screen. How do I reset my GOtv decoder?
It is the unique serial number of your decoder that can be found on a red sticker on the bottom panel of the decoder. Why is my Gotv not coming up?
Another recurring problem is when your GOtv decoder gets stuck, and you cannot switch between channels. How do I fix Gotv no signal? Reconnect all cables at the back of the TV or box, making sure that the cables are all properly connected you want to avoid loose cables that could cause signal loss and if you have a signal booster connected, try removing that and plug the antenna cable straight into your receiver, recorder or TV.
How can I increase my signal strength on GOtv? Press the arrow pointing upwards then Installation and press Ok. Select Signal Information and press Ok. The TV may be set to an input that does not have a device connected.
Make sure the TV and source device are both turned on, then disconnect the HDMI cable from one of the devices and then connect it again. Why is my HDMI adapter not working? Disconnect all of the devices connected to the TV and perform a reset. Make sure that the TV has the latest system software. First, simply install the included driver software so your computer can communicate with it.
No extra cables or power is needed! Does my phone support MHL function? However, it is easy to know if your phone does. Select your adapter from the list of available devices. Follow the on-screen instructions to finish set up. What is HDMI alt mode?
Put the cursor in the bottom right corner of the Windows screen and move it upward.
How To Resolve Smart Card Error Issues On Dstv And Gotv Step By Step Procedures
Tuner 3 index 4. Should your dstv decoder become unresponsive stuck or if your programme information isn t displaying reboot by unplugging or holding in the reset or standby button. The orange light stays on and the red and green lights are flashing. If the green lights blink below both i and back the remote is in tv3 mode. Back buttons for 3 seconds or until you see the green light blink on tv1 and tv2 below the i and back buttons.
If your gotv decoder has the latest software it will not revert to last watched channel after a power failure. Tuner 2 index 3. Hi when the green and red light flashes on your decoder. But if there are no lights at all on the decoder, it means that the decoder is either faulty or not getting any supply of power.
Common DStv Decoder Problems and Helpful Solutions
Start by checking the power supply. Check the adapter first. Is there a light on the adapter? Now, remove the power supply from the decoder, wait a few seconds, fix it back firmly then check the decoder again.
Fix GOtv: Your Decoder Is Running Old Software And Needs To Be Updated Now
If the adapter is working properly but you are not seeing any lights at the front then it simply means that you have a faulty decoder and you need to replace it. Here are a few suggestions that could help: Faulty LNB. This can be a problem. Inspect your LNB and be sure it is still in good condition. It could have been damaged for some reason, one of them being lightning.
And if there is a wound on it, then that could allow water inside it. If the LNB is faulty, get a new one, but make sure it is compatible with your DStv so it can work properly. Due to the technical details involved, I recommend getting the services of a professional installer when you are changing your LNB. If your device is not scanning, the problem could also be the RF cable.
Either the cable is damaged or not properly connected. Inspect it. Make sure it is in good condition and is also well-connected. Once you are done, reboot your decoder and try scanning it again. If all your efforts fail, then it could also be the alignment of the dish. Something may have caused the dish to shift from its original position.
What to do if your decoder gets wet If your DStv decoder gets wet, the first thing to do is to get it out of the liquid as fast as you can. If the water or liquid collects inside the device, find an outlet and drain it out immediately. Once this is done, quickly find an electronic technician who can open and dry it for you.
It would be great if you find a DStv agent but any electronic technician can help you dry it if you are stranded.
But after the 5 seconds count down, the decoder upgrade will refuse to initiate update automatically. Whenever this occurs, the upgrade will refuse to disappear.
Not just that, everything on the remote and will stop functioning.
Gotv Decoder Not Booting – Simple Procedure To Fix It
Even the buttons decoder also seizes to work too. The few time I experienced this, it put me into confusion, as I was unable to watch me GOTV cable network for several hours, missing our my favorite programs. I tried almost everything possible, but all were futile. Had to check my second GOtv decoder.